Shipping policy
Dispatch Times
All orders are dispatched from the UK.
Delivery Options and Timeframes
We can now deliver products
UK: Next Day Delivery
Egypt & Saudi Arabia: Delivery within 1 week
Deliveries are handled by Royal Mail, Evri, Fedex, and DPD, and tracking information will be provided via email once your package has been dispatched.
Delivery Charges
Standard Delivery: FREE
International Delivery: FREE
We currently deliver to:
Egypt
Saudi Arabia
Delivery Areas
We deliver to all regions of the UK, including the Highlands, Islands, and Northern Ireland. We also deliver to international destinations such as Egypt and Saudi Arabia. Please note that deliveries to remote or international locations may take longer.
Missed Deliveries
If no one is available to receive the package, our courier will leave a card with instructions on how to rearrange delivery or collect your parcel from a local depot. It is the customer’s responsibility to arrange redelivery within the courier’s timeframe.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of receipt at info@healthybrainvitamins.com with your order number and photos of the issue. We will investigate and arrange a replacement or refund where necessary.
Order Tracking
Once your order is dispatched, you will receive an email with tracking information so you can follow your package’s progress.
Contact Us
If you have any questions about your delivery or need assistance, please contact us at:
Email: info@healthybrainvitamins.com
Address: London, United Kingdom
Customer Service Hours: Monday–Friday, 9am–5pm